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Linking It to Business: A Tale of Discovering It Benefits Sami Holopainen

Linking It to Business: A Tale of Discovering It Benefits

Sami Holopainen

Published
ISBN : 9789144020631
Paperback
220 pages
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 About the Book 

The IT productivity paradox is a macro-level phenomenon--investments in information technology IT] do not automatically produce economic benefits--which has eluded scientists and practitioners. This book takes the discussion from macro (aggregatedMoreThe IT productivity paradox is a macro-level phenomenon--investments in information technology IT] do not automatically produce economic benefits--which has eluded scientists and practitioners. This book takes the discussion from macro (aggregated indexes) to micro (single business process) to help the reader understand and achieve a higher quality of control information, the instructions that tell an employee what to do, when, how and in what order. IT is an enabling tool that has the potential to help a business progress towards high productivity, reduced costs and improved customer satisfaction. The Enabler-Effect Map (EEM), discussed in this book, is a method that traces the links from investment to operative capability. It will help the reader identify and analyze different conditions required for success.